Privacy Policy

This Privacy Policy explains how SolarGeet Energy (“SolarGeet”, “we”, “us” or “our”) collects, uses and safeguards the personal information you share with us when you visit our website, request a quote, or engage our solar products and services. By using our website or services, you consent to the practices described below. This document is a template for informational purposes and does not constitute legal advice.

1. Information We Collect

We collect information that helps us design the right solar solution for you and deliver our services. This includes:

• Contact details — your name, email address, phone number and city, provided through our forms or over the phone.
• Property & energy details — your electricity consumption, monthly bill, roof size and location, used to size a system and estimate savings.
• Subsidy & documentation data — where you ask us to process a PM Surya Ghar or state subsidy on your behalf, we may handle documents such as electricity bills, identity and bank proofs.
• Technical data — IP address, browser type, device information and pages visited, collected automatically via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Prepare personalised savings estimates and system designs.
• Respond to your enquiries and schedule site surveys, installation and maintenance visits.
• Prepare and file subsidy, net-metering and DISCOM applications on your behalf, where requested.
• Send you service updates, and — where you have opted in — occasional offers and clean-energy news.
• Improve our website, products and customer experience, and comply with our legal and regulatory obligations.

3. Cookies

Our website uses cookies and similar technologies to remember your preferences, understand how the site is used, and improve performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended without them. We use both first-party cookies and trusted third-party analytics cookies.

4. Data Sharing

We do not sell your personal information. We share it only where necessary to deliver our services, including with:

• Our installation crews, engineers and authorised service partners.
• Government portals and DISCOMs, solely to process subsidy and net-metering applications you have asked us to handle.
• Financing partners, only where you request assistance with a solar loan.
• Technology and payment providers who operate our website and process transactions under confidentiality obligations.
• Authorities where disclosure is required by applicable law.

5. Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where it is no longer required for the purposes it was collected.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

6. Data Security

We apply reasonable technical and organisational safeguards — including access controls, encryption in transit and secure storage — to protect your information against unauthorised access, alteration or disclosure. While no method of transmission over the internet is completely secure, we continually review our measures to keep your data safe.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@solarGeet.energy or call +91 8700820032. You may also write to us at Floor 15, C-001/A2, Sector 16B, Noida, Uttar Pradesh 201301.